Terms and Conditions

Terms and Conditions

Welcome to our online store! By accessing and using our services, you agree to be bound by the following terms and conditions (the "Agreement"). In addition, when using any of our services (e.g., Customer Reviews), you will be subject to the applicable rules, guidelines, policies, and terms of those services, which are incorporated into this Agreement by reference. We reserve the right to modify the site and these terms and conditions at any time.

Use of Site:

You represent and warrant that you are at least 18 years old, or are visiting the site under the supervision of a parent or guardian. Subject to the terms of this Agreement, we grant you a limited, revocable, non-transferable, and non-exclusive license to access and use the site only for personal shopping purposes and not for any commercial use or on behalf of a third party, unless explicitly permitted. Any breach of this Agreement will result in the immediate revocation of this license without notice.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, modify, reverse-engineer, or exploit any part of this site, unless expressly permitted. Commercial use of any content on the site is prohibited unless granted in writing by us. We reserve the right to refuse service, terminate accounts, and cancel orders if we believe that a customer’s conduct violates the law or is detrimental to our interests.

You agree not to upload or distribute any content that:

Violates intellectual property rights or proprietary rights of others.

Is harmful, threatening, obscene, defamatory, or illegal.

Includes harmful code (e.g., viruses, worms, or Trojan horses).

We may assign you a password and account identification to enable you to access certain parts of the site. You are responsible for all activities under your account and for protecting your password. Any unauthorized use of your account must be reported immediately.

New Users Subscribed by Default to Newsletter

By registering on our site, new users may be automatically subscribed to our newsletter. You can unsubscribe at any time.

Shipping and Order Fulfillment

We ship from multiple warehouses. For orders with multiple items, we may split the order into several packages based on stock availability. We will process orders based on the dispatch time indicated on the website. If there is a delay, we will offer a solution via our Support Center. If a customer contacts us before shipment, we will act in accordance with their request and our policy.

Reviews and Comments

Any content you submit (e.g., reviews, comments, suggestions) will be considered non-confidential and non-proprietary. By submitting, you grant us the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, modify, or distribute the content. You represent that you own or control the rights to any content you submit and that it does not infringe the rights of any third party.

We have the right to use your name with any review, comment, or other content you post on the site. You agree not to post false information or mislead others regarding the origin of your submissions.

Copyright and Intellectual Property

All content on the site, including text, graphics, photos, logos, and software, is owned exclusively by us or its content suppliers. You may not use any content from the site without our written consent. The use of data mining, robots, or similar tools is strictly prohibited.

Intellectual Property Infringement Policy

If you believe any material on the site infringes your intellectual property rights, please send the following information:

An electronic or physical signature of the authorized person.

A description of the allegedly infringing work.

A description of the location of the infringing material on the site.

Contact information (address, phone number, email).

A statement that you believe in good faith that the use is unauthorized.

Termination and Effect of Termination

We reserve the right to terminate this Agreement at any time. Upon termination, you must cease all use of the site, including any passwords or account identifiers. Termination does not affect any rights or obligations arising before the date of termination.

Order Acceptance

We reserve the right to cancel or refuse orders for any reason, including errors in product information or pricing, or issues identified by our credit and fraud department. We may require additional verification before accepting any order.

Once an order has been shipped, the responsibility for transportation and delivery lies with the third-party logistics provider. Any orders marked as “delivered” by the courier are considered delivered. We are not responsible for non-delivery in such cases.

Typographical Errors

We strive for accuracy, but errors in pricing or product descriptions may occur. If an error is found, we reserve the right to refuse or cancel the order, and may contact you for further instructions.

Currency Pricing

Prices are listed in U.S. Dollars (USD) and converted to other currencies as per the latest exchange rates. Prices displayed in non-USD currencies may not always reflect the most current rates.

Arbitration and Dispute Resolution

In case of a dispute, both parties agree to submit the matter to the International Economic and Trade Arbitration Commission (SCIA) for arbitration under its current rules. The decision will be final and binding.

Applicable Law

This Agreement is governed by and construed in accordance with the laws of Spain.

External Links

Our site may contain links to third-party websites. We are not responsible for the operation or content of any linked site.

Remedies

If you breach this Agreement, we are entitled to specific performance or injunctive relief, in addition to damages, and we can recover reasonable legal fees.

Order Cancellation

Orders that are packed or shipped cannot be canceled. Please contact customer service promptly if you wish to cancel an order before shipment.

Customer Code of Conduct

We expect customers to treat our Customer Service Team with respect. Unacceptable behavior, such as threats, abuse, or persistent complaints, will not be tolerated and may result in the refusal of service.

The Complaint Escalation Process

If you are not satisfied with the solution provided by Customer Service, you can escalate the issue to our Customer Service Supervisor by submitting a formal complaint.